About Mediation
Each party is encouraged to ask questions and to talk about what is most important to them. My goal is to help the parties reach fair and mutually acceptable agreements.
Clients often tell me they are overwhelmed by the legal process, and sometimes by all the decisions they are required to make.
I give my clients information about the legal process, helping them to understand the procedures, thus making it all seem less daunting.
My clients know they have a caring professional working with them through each step of the way, from separation up to the final agreement.
Professional Background
From 1998 to 2008, I was the Program Director/Manager of the Vermont Family Court Mediation Program (VFCMP), a statewide program of the judiciary. In this capacity among other things, I provided training and case consultation for the Mediators and Parent Coordinators contracted with the VFCMP, routinely met with and worked closely with judges and court staff throughout Vermont, attended Family Court (Family Division) Oversight Committee meetings and testified before the State of Vermont Legislative Judiciary Committee.
Throughout the last 30+ years, I have participated in several boards: Franklin County’s Court Diversion review panel, Laurie’s House (Franklin County’s domestic violence shelter and program), Vermont Mediators Association, and a member of the Professional Responsibility Board.
Approach
I schedule between 1 1/2 – 2 hours for each session. I charge by the hour and payment is due at the end of each session.
For a complete divorce, (from beginning to end) most couples meet with me between 3 and 6 times depending upon how complicated their finances, how volatile their emotions, and how able or motivated they are to do some work together outside of the sessions.
Upon request, I provide my clients with a list of “mediation friendly” attorneys. If my clients are represented, and upon request, I may communicate with the attorneys on occasion either between sessions or once a final agreement is drafted.
I also work with clients who choose not to consult with attorneys.
Why Choose Susan?
My experience working with the judiciary for 10 years give me an insider’s view of the legal system. This knowledge and insight I bring to my mediation practice.
Having personally experienced divorce many years ago, I truly understand what my clients are facing.
Because I’ve been doing this work for over 30+ years, this makes me one of the most accomplished and experienced separation and divorce mediators in the state of Vermont.
Training

Susan Fay
Mediator
About Susan
I have mediated over 4,000 separation and divorce related cases in over 30+ years of practice.
Areas of Practice
- Parental Rights and Responsibilities, Custody, Parenting Agreements
- Financial distribution / Debt
- Blended Families/ Step- Families
- LGBTQ Families
- Parentage/ Never married parents